If a complimentary gift is received with your purchase, then your purchased item must be returned alongside your complimentary gift in order to receive a full refund.Īs all proceeds for Charity Sample Sale pieces are donated, all sales are final and non-refundable. This means the amount refunded will be adjusted to reflect the new tier of discount.
#Green onyx ring meaning code
Similarly, if you return a piece which was purchased with a tiered/spend and save discount and this brings your total order cost beneath the minimum spend, then the terms of the code are no longer applicable. Your refund will be processed in accordance with this. If you wish to return one item from a set, the product(s) within the set which are kept will then be full price.
Set and Tiered/Spend and Save Discount Refund Policy As a small brand, our design quantities are limited-making them even more special! We would hate to cause disappointment and therefore encourage customers to return their order and place a new order to ensure their desired product does not go out of stock during the exchange process. Unfortunately we are unable to processes exchanges. If you have any questions, please get in touch with us at we will be delighted to assist. If for whatever reason the postal service or courier returns the order to us as they could not complete the delivery, the customer will be responsible for repeat delivery charges. Any duties and taxes are not refundable.Īny fees incurred on the return of the order are the responsibility of the customer unless the return is due to a product fault.
#Green onyx ring meaning free
Currently any fees are payable by the customer and we do not cover this cost including on orders sent with free shipping. For the US, generally any orders under $800 will not lead to any customs duties and taxes fees.
International orders may be subject to customs duties and taxes once they reach their country of destination outside of the UK. You can read up on how you can join the movement here! We maintain this in order to maintain our fair prices.Īs active participants of the Circular Economy, we’ve put in place a recycling scheme that guarantees no Milly Grace stock ever ends up in landfill. Please note that shipping fees are non-refundable. We thank you for understanding our decision to only offer free returns on faulty items and free shipping over £50. Fast fashion and the recent e-commerce boom have seriously added to global carbon emissions, caused by the incineration of unwanted goods and the added transportation back to the warehouse. Whilst your happiness is our top priority, the environmental impact associated with free returns is too damaging for us to ignore. We offer free return shipping for faulty items only. Please contact us within 48hrs of receipt, and we’ll help you replace it. We’re sorry to hear your Milly Grace was less than perfect. Unfortunately we cannot be responsible for returns which do not arrive safely with us. We aim to refund all returns within 10 working days, however this timeframe may vary during busy periods of the year. Please post your package using Tracked and Signed For delivery to ensure it arrives safely with us: Please contact us on if you have experienced a rare fault with your jewellery prior to returning. Don’t forget to include your name and order number in your package so that we can process your return. Please note that for us to be able to accept your return, the items must be unworn and in good condition, and come wrapped in their original packaging. But if for any reason you don’t absolutely love your order we accept returns within 14 days of delivery of original order.
We’re proud to make products that are thoughtfully designed, responsibly sourced, ethically made, lovingly delivered. We’re incredibly proud to be Carbon Neutral Certified. We want to keep our pricing fair and transparent and we do not want to promote the environmental impact associated with free shipping and returns - it is too damaging for us to ignore. This means we do not add the shipping costs into our product. Well, fair pricing means the world to us. Why don't we offer free shipping for everything? Watch this space! Sign up to our email newsletter to be notified when we can ship to you. We are currently working on enabling deliveries of Milly Grace to the EU. Next Working Day Royal Mail Tracked (order before 3pm working day): £4.95 - FREE on orders over £100ĥ - 10 Days Royal Mail International Tracked Delivery: $6 - FREE on orders over $100įor the US, generally any orders under $800 will not lead to any customs duties and taxes fees.3-5 Working Days Royal Mail Tracked (order before 3pm working day): £3.95 - FREE on orders over £50.Choose from any of the below options for a speedy delivery:
0 kommentar(er)
